Refund policy

We have a 30-day return policy, which means you have 30 days from the time your order is placed for your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, you must contact us first at pamela@rizzfitclothing.com. Our return address will only be provided upon approval of your return request. We do not accept unsolicited returns.

Rizz Fit Clothing reserves the right to refuse any return. Items that are worn, used, damaged, torn, or returned without original tags and packaging will not be accepted and no refund will be issued. Items returned after 30 days will not be accepted.

A return shipping label will only be provided after your return has been reviewed and approved. Refunds are processed only after the returned item has been received and inspected.

Damages and issues: Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items: Certain types of items cannot be returned, like perishable goods, custom products, and personal care goods. We also do not accept returns for hazardous materials, flammable liquids, or gases. Gift cards are non-refundable.

Sale items: Sale items are not eligible for a refund. However, store credit may be issued at our discretion after the item has been received and inspected.

Exchanges: The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14-day cooling off period: If merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason. Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

Refunds: We will notify you once we've received and inspected your return and let you know if the refund was approved or not. If approved, you'll be automatically refunded on your original payment method within 10 business days. If more than 15 business days have passed since we've approved your return, please contact us at pamela@rizzfitclothing.com.